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We're here to help, please submit a ticket to one of the departments below and our customer service personnel will assist you soon.

Bussiness Hours:

Billing/Sales: 9:00am - 6:00pm (GMT +5.30) Monday - Sunday (including public holidays)

Technical Support: Available 24 hours a day, 365 days a year

We know how frustrating it is if you have to wait until the next business day to get help. We guarantee that as our customer, you will get a response for your technical support ticket within 1 hour anytime of the day, even on weekends and public holidays.

Technichal Support:
24 hours a day, 365 days a year

Priority Technical Support for current customers. If your questions are not answered in the Knowledgebase, you can submit trouble tickets to our technicians by logging into our support desk and opening a new ticket. From there you can also monitor your ticket's status.

 

30 minute response guaranteed 365 days a year.

Click here to send your Technical Support request.

 

Complaints:

 

At Cybex Host, we do everything we can to make sure our customers get the best possible service. We do recognise, however, that we don't always get it right. When that happens we always encourage you to tell us about your complaint so that we can put matters right.

Email to MD directly.

 

Other Information:

 

Abuse Department

 

Report SPAM, fraud, or anything suspicious to abuse@cybexhosting.com for investigation.